ACI online – Human Factors Safety Training

Aircraft handling & airside operations · Safety · E-learning · Certificate: Aviato Academy, ACI

Training information

  • Length of training: 1.5 hours
  • Language: English
  • Certification: Aviato Academy and ACI Certificate, valid for 3 years
  • No previous knowledge required
  • The Human Factors Safety training is a pathway course in preparation for Certificate I in Airside Safety.
  • Price: $ 50 (VAT excluded)

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Target Audience

  • Airside workers
  • Service providers
  • Contractors
  • Trainers for this target audience


In order to mitigate the risks posed by human error, it is crucial for airport management to be aware of its impact on airport safety. The ACI online – Human Factors Safety training module aims to minimise accidents caused by human error by developing an awareness of the individual factors that impact human performance and cause accidents.

This course trains participants in:

  • the basic components of human factors and their relation to safety
  • the relations between human factors, airport operations and safety
  • basic human factor strategies for improving safety

Course content

  • Definition of human factors
  • Importance of human factors to safety
  • Components of the human factors SHEL model
  • Human factors and airport safety
  • Human factors and safety management systems
  • Human factors that Influence staff performance
  • Dealing with human factor errors
  • How errors occur due to latent conditions and active failures
  • The two main sources of human factor errors
  • The three main strategies for dealing with human factor errors

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  • Price: € 60,50

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