IATA Managing Air Cargo Operations

Cargo handling & logistics · Special cargo · Classroom · Certificate: Aviato Academy, IATA

Training information

  • Length of training: 32 hours / 4 days
  • Language: English
  • Certification: Aviato Academy and IATA Certificate
  • Previous knowledge required: none
  • Price: $ 2,790 (VAT excluded)

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Target Audience

This course is recommended for:

  • Cargo operational staff with substantial cargo industry experience
  • Airline station managers and supervisors responsible for cargo operations
  • Cargo officers with some experience in the air cargo industry
  • Ground operations managers and supervisors


Upon completion of this course you will be able to:

  • Understand the Cargo operations management framework
  • Gain insight on the development of strategies, initiatives to introduce and sustain competitive Cargo operations
  • Focus on lean six sigma best practices, tools and models to develop and implement effective operations
  • Understand the management tools and techniques used to manage day-to-day operations successfully
  • Develop your management, finance, negotiation and planning skills

Course content

Air Cargo Overview

Cargo Management

  • Cargo Finance: The language of business
  • Cargo Technology

Cargo Operations Management

  • Cargo System Dynamic: Designed to win
  • Service Value Chain: Creating profit through service excellence
  • Physical Plant and System Design
  • Material Handling: ULD and GSE
  • How Airlines select 3rd party vendor
  • Negotiating SLA that make sense

Process Management

  • Process Improvement / Re-engineering
  • Lean Supply Chain, Kaizen, Waste Elimination, Value Stream Mapping and Analysis

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