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Training information

  • Length of training: 10.5 hours
  • Language: Dutch
  • Training type: classroom or online
  • Certification: Vokans certificate
  • Previous knowledge required: None
  • Price: €330 (VAT excluded)

Important information:

This was issued as an investment in lifelong learning within the framework of the Flemish employment policy. If evaluated positively, the certificate is awarded by the Flemish Subsidy Agency for Work and Social Economy.

This certification is individual, name-related, and is valid indefinitely after attainment.

How does it work?


After your registration, you will go through the following phases

  1. You receive an information brochure.
  2. During an intake (by telephone), the coach will go over this information brochure and the further procedure with you, so that you can prepare yourself properly for the assessment interview.
  3. The assessment interview takes place two to three weeks after the intake. Here, you compile your competency file together with your coach.
  4. Within three calendar days, you receive a recommendation of usefulness. This advice gives you an indication of your chances of succeeding in the practical test or the assessment, but it is not binding. So you can always decide for yourself whether to take part in the assessment.
  5. The assessment: you choose a scenario of your choice (administration, maintenance or production). Three assessment assignments are linked to this, divided into several sub-assignments: role-playing, multiple-choice and criterion-based interview. Per assignment, the key competencies of the trainer/supervisor are measured by two assessors (clinical psychologist).
  6. If you pass, you obtain the certificate of experience for trainer and supervisor in companies and organisations.


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Target Audience

Employees who take on coaching, training and/or mentoring tasks in their job and who want to be trained as professional mentors, tutors or workplace coaches.


The trainer/mentor in companies and organisations temporarily trains employees and accompanies them during their integration in the workplace so that they can be integrated and deployed independently as soon as possible.

The aim of the Mentorship training is to teach the participants skills in guiding, coaching, and training ‘workplace learners’ (various types of apprentices, trainees or interns in training on the shop floor).

Techniques are taught to draw up a training plan, give constructive instructions and feedback, and monitor, adjust and evaluate progress.

As the icing on the cake, we conclude this training course by obtaining a certificate of experience as a trainer-supervisor in companies and organisations. With this official recognition, employees prove that they have the necessary skills to practise a certain profession, even though they have not studied for that profession and have not obtained a diploma or certificate. We test, as it were, individually whether the participants have mastered the techniques given in the Mentorship training.

This is applied in the context of mentor-mentee and all training positions (that provide training and guidance to new colleagues/trainees) without accreditation.

Course content

During the training the following subjects will be covered:

PART 1: Training (7h)

  • Introduction & acquaintance
  • Profile of a good mentor
  • Situational leadership
  • Working with a personal development plan
  • Competence-oriented observation (WAKKER-method: Observing – Taking notes – Classifying – Quantifying – Evaluating – Reporting)
  • Communication techniques
  • Verbal and non-verbal communication
    • LSD technique (Listening – Summarising – Questioning)
    • I-messages
    • RET therapy (RET = Rational Emotive)
    • Complimenting

PART 2: Return day (3.5 hours)

  • Questioning about experiences (self-reflection)
  • Taking notes and evaluating
  • Confronting
  • Motivating coachees and dealing with resistance
  • STARR method (Situation – Task – Approach – Result – Reflection)

PART 3: Assessment (5h)

  • Introduction to the assessment
  • Support in preparing for the assessment
  • Practical test
  • Feedback interview
  • Report to employer

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