IATA CEIV PHARMA – Audit, Quality and Risk Management for Temperature Controlled Cargo

Cargo handling & logistics · Special cargo · Classroom · Certificate: IATA

Target Audience

• Cargo quality operations managers
• Airline, handler, or freight forwarder operations managers
• Warehouse and ramp operations managers
• Pharmaceutical auditor managers

Objectives

As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national and industry audit requirements. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Through course exercises, you will have the opportunity to use the IATA Temperature Controlled Audit Checklist and develop corrective actions based on your findings.

Upon completing this course you will be able to:

• Implement all steps of an internal audit of your cold chain operations
• Set up quality standards and metrics
• Collect data and documenting your findings
• Complete the IATA Temperature Controlled Cargo Audit Checklist
• Write a professional audit report with conclusive data analysis
• Apply audit findings to ensure quality across your operations

Course content

Quality management

• Quality control concepts
• Quality Risk Management (QRM) methodology

Audit fundamentals

• Collection of data
• Data analysis
• Interviewing skills
• Conducting an audit, validation or assessment

Audit findings

• Writing an effective audit report
• Identifying root cause
• Applying corrective actions and comprehensive fixes
• Identify residual or new risks