IATA CEIV PHARMA – Refresher course for Key Personnel (English)

Cargo handling & logistics · Special cargo · Classroom · Certificate: Aviato Academy, IATA

Training information

  • Length of training: 2 days 
  • Language: English
  • Certification: Aviato Academy and IATA Certificate, valid for 3 years  
  • Previous knowledge required:  participants must hold an “Audit, Quality and Risk Management for Temperature Controlled Cargo course certificate”. If you earned your certificate more than 3 years ago, you will need to re-attend the course.
  • Price: $ 2,500 (VAT excluded)

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Target Audience

  • Quality control and product operations managers at airlines, handlers and agents/freight forwarders
  • Warehouse handling and ramp operations managers
  • Internal quality and operations audit managers


The 2-day IATA CEIV Pharma Refresher course helps pharma- and air cargo industry key personnel define quality and risk management systems involved in the transport, handling and manoeuvering of time- and temperature-sensitive pharma shipments within the air freight industry. This course includes an integrated assessment. Candidates must pass the assessment to receive a Certificate of Completion.

Course content

  • Developments within the CEIV Pharma program
  • Recent changes in Temperature Control Regulations (TCR)
  • Handling irregularities investigation
  • Root Cause Analysis (RCA) identification
  • Follow-up and reporting on Corrective and Preventive Action (CAPA)
  • Change and control process Standard Operational Procedures (SOP)
  • Temperature mapping and calibration of Quality system components
  • Risk management elements; risk aspects, -sources, -factors, -assessment, -classification and -mitigation
  • Failure Modes and Effects Analysis (FMEA) for risk assessment on air freight routes

Training calendar

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