Basic management skills

General · Management · Classroom ·

Training information

  • Length of training: 7 sessions (total 21 hours)
  • Language: Dutch
  • Certification: Syntra Certificate
  • Previous knowledge required: None
  • Price: € 800 (VAT Excluded)

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Target Audience

Individuals looking for a decent foundation in management skills as an entry-level manager.


You are full of ambition and want to lead or support a team, company or organisation better? You are entrepreneurial and want to strengthen your management skills?
With this series of lessons, you will learn to focus more strongly as a manager or manager-to-be.
Many aspects of management are dealt with extensively. From process management to people management and even change management.

Course content


  • Core quadrants: empowering strengths and dealing with pitfalls.
  • Which is your preferred style in dealing with others?
  • Working with passion or making your work your passion.

Personal effectiveness:

  • Communication skills, verbal and non-verbal;
  • Presenting and convincing others;
  • Meeting technique and leading meetings;
  • Working effectively and efficiently.

People management:

  • Recruiting the right employee, conducting job interviews;
  • Introducing, training and coaching new employees;
  • Creating clarity so employees know what you expect from them;
  • Choosing the right leadership style, situational leadership;
  • Working on the development of employees using the coaching style;
  • The performance interview to make optimal use of employees’ strengths;
  • Evaluating and adjusting performance in a well-founded manner;
  • Responding confidently in difficult situations by acting assertively;
  • Valuing and motivating, what options does the manager have?

Team functioning:

  • What are the characteristics of a strong team?
  • Promoting team functioning, so that each team member has a place and role in the team
  • Applying participatory decision-making based on decision criteria;
  • Setting up change processes and dealing with resistance in the team;
  • Resolving conflicts in the team;
  • Result-oriented management of the team and use of performance indicators;

Training calendar

Training calendar

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