Basic management skills

General · Management · Classroom ·

Target Audience

Individuals looking for a decent foundation in management skills as an entry-level manager.

Objectives

You are full of ambition and want to lead or support a team, company or organisation better? You are entrepreneurial and want to strengthen your management skills?
With this series of lessons, you will learn to focus more strongly as a manager or manager-to-be.
Many aspects of management are dealt with extensively. From process management to people management and even change management.

Course content

Self-reflection:

• Core quadrants: empowering strengths and dealing with pitfalls.
• Which is your preferred style in dealing with others?
• Working with passion or making your work your passion.

Personal effectiveness:

• Communication skills, verbal and non-verbal;
• Presenting and convincing others;
• Meeting technique and leading meetings;
• Working effectively and efficiently.

People management:

• Recruiting the right employee, conducting job interviews;
• Introducing, training and coaching new employees;
• Creating clarity so employees know what you expect from them;
• Choosing the right leadership style, situational leadership;
• Working on the development of employees using the coaching style;
• The performance interview to make optimal use of employees’ strengths;
• Evaluating and adjusting performance in a well-founded manner;
• Responding confidently in difficult situations by acting assertively;
• Valuing and motivating, what options does the manager have?

Team functioning:

• What are the characteristics of a strong team?
• Promoting team functioning, so that each team member has a place and role in the team
• Applying participatory decision-making based on decision criteria;
• Setting up change processes and dealing with resistance in the team;
• Resolving conflicts in the team;
• Result-oriented management of the team and use of performance indicators;